Xofa Technology

Help & Support

FAQ

Answers to the most common questions about purchasing, licensing, payments, and product support.

Purchases

Click "Add to Cart" on any product card or modal, then click the cart icon in the header. Once you've reviewed your cart, click "Checkout." You'll need a free account — registration takes under 30 seconds.

Log in and click the profile icon in the header. Navigate to the "Purchases" tab to see all your orders. Each purchase has a "Download License" button for accessing your files. You'll also receive an email confirmation with download links.

Yes! Add multiple products to your cart and check out in one transaction. Bundle discounts are automatically applied when you purchase 3 or more products.

Products

Yes. Every product is used in real client projects before being listed on the marketplace. They include full documentation, inline code comments, and step-by-step setup guides. All products are tested across modern browsers and mobile devices.

Yes. Major framework updates (e.g. Next.js version bumps) are released as free updates within 60 days. Security patches are always free and released as quickly as possible. Download the latest version anytime from your Purchases tab.

Absolutely. Every product has a live demo — click the "Demo" button on any product card or the "Live Demo" button in the product modal. Demos show the full product functionality with sample data.

Most templates and apps use Next.js, TypeScript, Tailwind CSS, and either PostgreSQL or MongoDB. Scripts are in Node.js or Python. Each product page lists all tech stack tags clearly. Check the product modal for the complete list.

Licensing

The standard license allows you to use the product in one end project — your own or for a single client. You can modify the code and build a commercial product on top of it. You may not resell or redistribute the original product. See the full License Info page.

Yes. One standard license covers one client project. If you need the same product for multiple different clients, purchase a separate license per project. Team and agency licenses are available — contact us for pricing.

Yes. The standard license allows building a SaaS product your end users pay to access, as long as you're not reselling the original template itself. The license covers one such application.

Payments & US Dollar

James Augustine is based in Lagos, Nigeria, and this marketplace is designed with Nigerian and African developers in mind. All prices are in USD ($) to make purchasing simple. The conversion rate used is approximately $1,600 per $1 USD.

We accept all major debit and credit cards (Visa, Mastercard), bank transfers, USSD, and mobile wallets. International cards are supported with automatic currency conversion. All payments are encrypted end-to-end.

Prices shown include applicable VAT. Nigerian business customers can provide their TIN for B2B invoice purposes. International customers may be subject to local digital services taxes depending on their jurisdiction.

Support

Every purchase includes 6 months of email support for bugs, setup questions, and implementation guidance. Responses within 2 business days. Extended support and screen-share debugging sessions are available as paid add-ons.

Yes. Custom development is available as a paid service. Contact me with your requirements for a quote. Many feature requests are also added to the product roadmap for free future updates.

Email hello@xofa-technology.com with your order reference, a description of the bug, steps to reproduce it, and screenshots if possible. Critical bugs are addressed within 48 hours.

Refunds

A 14-day refund is available where the product has a critical bug that prevents normal use and cannot be fixed within 5 business days. Refunds are not available for change-of-mind since every product has a live demo. See the full refund policy.

Approved refunds are processed within 5–10 business days back to your original payment method. You'll receive an email confirmation once the refund is initiated.

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