PRIVACY POLICY

Last updated: January 1, 2025

This Privacy Policy describes how James Augustine ("we", "us") collects, uses, and protects your personal information when you use our marketplace website.

1. INFORMATION WE COLLECT

• Account information: Name, email address, and password when you register
• Purchase data: Products purchased, transaction amounts in USD, and purchase dates
• Usage data: Pages visited, products viewed, search queries, and cart activity
• Communications: Messages sent through our contact form
• Technical data: IP address, browser type, device information, and cookies

2. HOW WE USE YOUR INFORMATION

• Processing your purchases and delivering digital products
• Providing customer support and responding to inquiries
• Sending product update notifications (with your consent)
• Improving the marketplace and personalizing your experience
• Complying with legal obligations and preventing fraud

3. DATA STORAGE

Your data is stored locally in your browser (localStorage) for session management and cart state. Account data submitted through forms is stored on our secure servers. We do not store payment card information — all payment processing is handled by our certified payment partners who maintain PCI DSS Level 1 compliance.

4. DATA SHARING

We do not sell your personal data. We may share data with: payment processors to complete transactions; email service providers to send transactional emails; analytics services to understand site usage (anonymized). All third-party processors are bound by data processing agreements.

5. YOUR RIGHTS

You have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data (subject to legal obligations); opt out of marketing communications at any time. Contact us at hello@xofa-technology.com to exercise these rights.

6. COOKIES

We use essential cookies for authentication and session management. Optional analytics cookies help us improve the site. You can disable cookies in your browser, though this may affect functionality.

7. SECURITY

We implement industry-standard security measures including HTTPS encryption, password hashing, and regular security audits. No system is 100% secure; please use a strong, unique password for your account.

8. CONTACT

Privacy questions: hello@xofa-technology.com